Privacy Policy for BrightSide Home Services Effective Date: 5/22/2025 BrightSide Home Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services. 1. Information We Collect We collect personal information in the following ways: Contact Information: Name, phone number, email address, and home address when you request a quote or schedule a service. Service Details: Information about your property relevant to cleaning services (e.g., number of windows, accessibility, gutter condition). Payment Information: When applicable, we collect billing information such as credit card details or bank transfer confirmations through secure payment processors. Communications: Emails, phone calls, or messages you send to us regarding services, inquiries, or feedback. 2. How We Use Your Information We use your personal information to: Provide and manage our window and gutter cleaning services Schedule appointments and respond to inquiries Send service confirmations, reminders, and follow-ups Process payments securely Improve our customer service and operations Comply with legal obligations 3. Sharing Your Information We do not sell or rent your personal information. We may share it with: Trusted third-party service providers who assist in payment processing, scheduling, or website hosting Legal or regulatory authorities when required by law or to protect our rights Employees and contractors only for the purpose of providing services to you 4. Data Security We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. 5. Your Rights and Choices You have the right to: Access the personal data we have about you Request correction of inaccurate information Request deletion of your information, subject to legal or service-based exceptions Opt out of non-essential communications (e.g., promotional emails) To exercise any of these rights, contact us at: 📧 support@brightsidehomeservices.com 6. Third-Party Links Our website or materials may include links to third-party sites (e.g., payment processors or review platforms). We are not responsible for their privacy practices. Please review their policies separately. 7. Changes to This Policy We may update this Privacy Policy occasionally. The “Effective Date” at the top will be updated accordingly. Continued use of our services means you accept the revised policy. 8. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact: BrightSide Home Services 📧 support@brightsidehomeservices.com